"Kevin,
I understand that you supervise many Cognigen Agents around the world. I
have recently had the good fortune to have been assisted by Zoran Mijalkovic,
Agent "zormij99", of Yugoslavia. I wanted you to know that he
was most helpful and followed up with my internet problem through its complete
resolution. You are fortunate to have an agent of Zoran's calibre on your
staff. He made the difficult experience I was having more pleasant by his
kindness and competence.
Our U.S. technical supporters (and, in turn, the consumer) would greatly benefit
by implementing the work ethic of agents like Zoran.
Yours truly,
Suzanne L. Halufska, USA"
(E-mail sent to Kevin Anderson, Founder of
Cognigen Communications)
"Thank
you so much for remembering to follow-up on this. I only used the service
once since all my problems but I did get a callback and I was able to talk to my
mother for the first time in several weeks. thanks
Gail
Budrejko"
(Phoenix Callback customer from Macedonia)
